Returns & Exchanges

Touchline Tango is a small business that is dedicated to offer you the best tango related products as possible at all times. 

We aim for a longer relationships with our customers and grow our Tango Community to the best extend; therefore we want to make sure that you are happy with your purchases.

Please read our policies with the mind-set that we want to protect your rights as well Touchline Tango in order to have a sustainable business and relationship

 Returns and Exchanges start with Ordering 
  • Before ordering, please make sure to contact us and discuss your size if you are not sure about even after checking our Size Guide.
  • You can send us your measurements accordingly
  • You can visit our store in Istanbul when you travel or meet at us at Tango events for trying out

 
REFUND POLICY

 We are a small business Tango Store and all of our products are handmade.

We can't unfortunately offer any REFUNDS

*Our partners like Paypal, Etsy might guaranteed refunds 

HOWEVER

*ALL SALE ITEMS are FINALE SALE

* The product original condition (unused, unworn, and unaltered) with tags and liners attached for either a refund or store credit.

*We can only process a refund back to the original payment method and we do not refund any shipping fees or any cost incurred when shipping back your return.

*The refund will be processed within 14 business days from the date of the returned package, and provided FREE Shipping cost and potential customs costs on the return must be deducted. 
 

ESTIMATED TAXES and DUTIES
FINAL SALE 		STORE CREDIT or EXCHANGE REFUNDS FEES
ALL SALE ITEMS / Discounted ITEMS / CODES etc
They cannot be returned or exchanged, and no exceptions will be made for any fit or sizing issues. 
 FINAL SALE
CUSTOM ORDERS / Custom Sizing Alterations Applied
FINAL SALE

 
Damaged, Used, Warned, Washed Items
FINAL SALE
 
BLACK FRIDAY
FINAL SALE
Taxes, Duties, tariffs and Excise charges
NO REFUNDS
REFUSED or UNCLAIMED PACKAGES
due to Taxes, Duties, tariffs and Excise charges or for other reasons
NO REFUNDS
Returns within 14 days of purchased 
unworn, unused, unwashed and in its original condition
STORE CREDIT or EXCHANGE 
€25

 

 

 

 

  

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