Returns & Exchanges
Touchline Tango is a small business that is dedicated to offer you the best tango related products as possible at all times.
We aim for a longer relationships with our customers and grow our Tango Community to the best extend; therefore we want to make sure that you are happy with your purchases.
Please read our policies with the mind-set that we want to protect your rights as well Touchline Tango in order to have a sustainable business and relationship
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Returns and Exchanges start with Ordering | ||
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REFUND POLICY |
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We are a small business Tango Store and all of our products are handmade. We can't unfortunately offer any REFUNDS *Our partners like Paypal, Etsy might guaranteed refunds HOWEVER *ALL SALE ITEMS are FINALE SALE * The product original condition (unused, unworn, and unaltered) with tags and liners attached for either a refund or store credit. *We can only process a refund back to the original payment method and we do not refund any shipping fees or any cost incurred when shipping back your return. *The refund will be processed within 14 business days from the date of the returned package, and provided FREE Shipping cost and potential customs costs on the return must be deducted. |
ESTIMATED TAXES and DUTIES |
FINAL SALE | STORE CREDIT or EXCHANGE | REFUNDS | FEES | |
ALL SALE ITEMS / Discounted ITEMS / CODES etcThey cannot be returned or exchanged, and no exceptions will be made for any fit or sizing issues. |
FINAL SALE | ||||
CUSTOM ORDERS / Custom Sizing Alterations Applied |
FINAL SALE |
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Damaged, Used, Warned, Washed Items |
FINAL SALE | ||||
BLACK FRIDAY | FINAL SALE | ||||
Taxes, Duties, tariffs and Excise charges |
NO REFUNDS | ||||
REFUSED or UNCLAIMED PACKAGESdue to Taxes, Duties, tariffs and Excise charges or for other reasons |
NO REFUNDS | ||||
Returns within 14 days of purchasedunworn, unused, unwashed and in its original condition |
STORE CREDIT or EXCHANGE |
€25 |
Reviews from our Etsy shop
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Excellent delivery time and nicely constructed shoes.Excellent delivery time and nicely constructed shoes. HidePosted onFrancell SVerified Etsy Customer
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Benedetta AVerified Etsy Customer
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Love this dress! Fit is perfect. 5'8” & 170#s ordered the XL. Very flatteringLove this dress! Fit is perfect. 5'8” & 170#s ordered the XL. Very flattering HidePosted onDiana PVerified Etsy Customer
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Passt für mich (186cm, 84 kg) sehr gut und macht einen tollen EindruckPasst für mich (186cm, 84 kg) sehr gut und macht einen tollen Eindruck HidePosted onMartin HVerified Etsy Customer
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Love it and a very unique design, great drape. Neck opening needs some adjustment for future orders/cut super tight. highly re... Read MoreLove it and a very unique design, great drape. Neck opening needs some adjustment for future orders/cut super tight. highly recommend. HidePosted onYunn JVerified Etsy Customer
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Amazing skirtAmazing skirt HidePosted onVera DVerified Etsy Customer
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good quality and fits perfectly.good quality and fits perfectly. HidePosted onTiffany WVerified Etsy Customer
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Lieblingstop! Schon mein drittes! DankeLieblingstop! Schon mein drittes! Danke HidePosted onChristine BVerified Etsy Customer
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Absolutely stunning dress, very flattering and definitely met expectations. Size was perfect. The item matches the description,... Read MoreAbsolutely stunning dress, very flattering and definitely met expectations. Size was perfect. The item matches the description, the quality and elegant style made for purpose, thank you HidePosted onPenca RVerified Etsy Customer
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Posted onHägeli YVerified Etsy Customer
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Soft beautiful fabric, very well made and sexy but comfortable! Thank you! I'm second from left, wearing your black off the sh... Read MoreSoft beautiful fabric, very well made and sexy but comfortable! Thank you! I'm second from left, wearing your black off the shoulder top and this pencil skirt with performers from Buenos Aire, Carla Dominguez and Julio Seffino. HidePosted onErika LVerified Etsy Customer
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I have nine touchline clothes. The quality is so good, so I will continue to order. I recommend the quality of the touchline. I... Read MoreI have nine touchline clothes. The quality is so good, so I will continue to order. I recommend the quality of the touchline. I love it!! 💕 HidePosted onMijin KVerified Etsy Customer
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I love no.3 signiture top. The neckline is beautiful!!! And quality is best!I love no.3 signiture top. The neckline is beautiful!!! And quality is best! HidePosted onMijin KVerified Etsy Customer
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Wow, I am beyond impressed with this dress. It fits perfectly in almost every way (I have narrow shoulders so they were a tiny b... Read MoreWow, I am beyond impressed with this dress. It fits perfectly in almost every way (I have narrow shoulders so they were a tiny bit wide for me, but next time I'll include that in my measurements), and feels amazing to dance in. The material and lining are thick and supportive while still feeling very lightweight and non-restrictive. I took it to a milonga last night and my friends told me it looked gorgeous. Shipping was very fast and asking for a different hemline was accommodated with no problem. I'll have to get more in the other colors! HidePosted onSarah GVerified Etsy Customer
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Beautiful set of top and skirt! The color is vibrant and the double lined fabric helps the skirt tail fall in place and hug the... Read MoreBeautiful set of top and skirt! The color is vibrant and the double lined fabric helps the skirt tail fall in place and hug the body nicely. HidePosted onKaty TVerified Etsy Customer